For your Product's security, we are unable to publish a complete Error Code listing.  However, we have made every effort to provide clear and concise explanations for the published Error Codes.


If you are not able to resolve the problem from the Error Code explanation, try using the Errcode program. If you still need help, Submit a Ticket to EverKey Support.


6001

User requested to Exit from the program.

6005

The EverKey System program has detected that it has been corrupted or illegally modified.

6009

An Unsupported Command-Line option was used or the Options File contains a setting that cannot be used, e.g. a Time Limit with an Expire-Date that has already passed.  If you are running in Batch Mode, you can find out the setting with the problem by running in Normal mode.

6021

The Key has been corrupted and needs to be replaced.  For a detailed explanation of this Error, please refer to this entry.

6043

This Error means that the program performing the KeyChk call cannot find the Key.


For Rockey4ND Keys, this Error is very rare.  If the LED is solidly illuminated, try plugging the Key into another USB Port or Hub or even another computer. If the LED is not solidly illuminated, the Key is probably defective and needs to be replaced.


For Rockey4 Keys, this Error usually means that the required Device Drivers have not been installed.  You can tell that the device is plugged in correctly when the LED is solidly illuminated.  If the LED is blinking steadily (not flickering), the Device Drivers have not been installed properly.


Another rare cause of this Error is that the USB Port or Hub is disabled or defective.  You can determine if this is the case by plugging the Key into another USB Port or even another computer.


For a detailed explanation of this Error, please refer to this entry.

6072

This Error means that an Invalid Renew Code was entered 10 consecutive times.


To prevent tampering, the Key cannot be Renewed until it is re-built by the KeyBuild program.  However, it can still be used until it Expires.

6073

The System Date is set incorrectly.  If the clock on the computer running the Renew program is set prior to the time when the Renew Code was built, this Error will occur.

6074

Could not Renew the specified Limit(s).  Either they were already Unlimited or at their maximum value.

6075

This Error is caused by:

  • The Renew Code was entered incorrectly.  Try again.

  • The incorrect Options File, Serial Number or Renew Used-Count was specified when the code was built.  If this is the case, the Error can be fixed by simply re-building the Renew Code with the correct information.  The Developer can can verify that they have all the correct information to build a replacement code by asking the User to run the Renew program and provide the Validation field shown on the Renew screen.   This field should match the Validation field on the KeyBuild Renew Codes panel when re-building the Renew Code.

  • An old version of the Renew program is being used and the code was built with a new version of the KeyBuild program.  To correct this problem, just email or send the latest version of the Renew program to the Customer and try the code again.

6076

This Error is reported because the Renew Code is more than 7 days old.


When Renew Codes are built by the KeyBuild program, the Developer specifies if the codes will expire.  If they are set to expire, the Renew Codes must be used within 7 days from the time they are built.


Expired Renew Codes are easily replaced by using KeyBuild to build a replacement code.  Be sure to use the same Options file and Serial Number that was used to build the User's Key.


The Developer can can verify that they have all the correct information to build a replacement code by asking the User to run the Renew program and provide the Validation field shown on the Renew screen.  This field should match the Validation field on the KeyBuild Renew Codes panel when re-building the Renew Code.

6141

When calling the KeyChk function, this Error means that the Uses Update value is a Positive number.  This is not allowed.  It must be Zero or a Negative number.

6142

The Uses Limit of the Key has been reached.

6143

The Time LImit of the Key has been reached.

6144

If you have placed an Time Limit on the Key, a time stamp is recorded whenever the device is used.  This Error means that the current System Date/Time is set prior to that recorded time stamp.

This Error may occur if the Key is used on two Systems set to different Time Zones.

6146

When calling the KeyChk function, this Error means that the Uses Update value is larger than current Uses Limit of the Key.

6240

When calling the KeyChk function, this Error means that the Secure Communication Block (SCB) could not be located.

6241

When calling the KeyChk function, this Error means that the Secure Communication Block (SCB) contains an Invalid Function‑Code field.